CUSTOMER CANCELLATION POLICY

Susana Montero, Managing Director La Unica Salon - 2016 De Lorenzo Novacolorist Winner | Creative and 1st Runner Up Editorial | 2nd Runner Up 2017

La Unica Salon allocates time for your personal appointment exclusively to you and often has a waitlist of guests. When La Unica Salon books your appointment we guarantee you this time to look after your needs.

We understand the day in day out heavy schedules of our guests which is why La Unica Salon send our guests a SMS Confirmation, 48 hours prior to the appointment.

We ask that you respond Yes or No to the SMS confirmation to automatically confirm or cancel your appointment.

We do appreciate at least 24 hours notice to cancel or reschedule, otherwise a 50% fee of the scheduled service/s will be charged.

When a gift voucher or gift card is used 50% of the voucher or card will be charged if cancellation is less than 24 hours.

Cancellations have a significant impact on our operations therefore we need to endorse our cancellation policy and trust you understand our need to do so.

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Trading Hours

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OPENING HOURS
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Monday

10am - 7pm

Tuesday

10am - 6:30pm

Wednesday

10am - 8pm

Thursday

10am - 8pm

Friday

10am - 7pm

Saturday

8am - 4pm

Sunday

By special arrangements only

 

 

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